Terms and Conditions
1. CONTACT INFORMATION
Name: Cerano
Address: Harju maakond, Tallinn,
Nõmme linnaosa, Rännaku pst 12, 10917
Company Registration Number: 16727170
Email: [email protected]
2. OVERVIEW
This website is managed by Cerano. Throughout this website, the terms “we,” “us,” and “our” refer to Cerano. Cerano extends this website, encompassing all the information, tools, and services offered, to you, the user, contingent upon your acceptance of all the terms, conditions, policies, and notices delineated herein.
By visiting our site and/or making a purchase from us, you engage in our “Service” and confirm your adherence to the following terms and conditions (“Terms and Conditions,” “Terms”), including any supplementary terms, conditions, and policies mentioned herein and accessible via hyperlink. These Terms and Conditions apply to all users of the site, encompassing but not restricted to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms and Conditions attentively before accessing or utilizing our website. By accessing or utilizing any part of the site, you agree to be bound by these Terms and Conditions. In case you disagree with any of the terms and conditions stipulated in this agreement, you must refrain from accessing the website or using any of its services. If these Terms and Conditions are construed as an offer, your acceptance is explicitly confined to these Terms and Conditions.
Any new features or tools integrated into the existing store will also be subject to these Terms and Conditions. The latest version of the Terms and Conditions can be reviewed at any time on this page. We retain the prerogative to update, alter, or replace any segment of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to periodically check this page for modifications. Your continued use of or access to the website after any modifications are posted indicates your acceptance of those changes.
3. ONLINE STORE TERMS
By consenting to these Terms and Conditions, you attest that you have attained the age of majority in your state or province of residence or that you possess the authority to allow your minor dependents to use this site.
You are prohibited from utilizing our products for unlawful or unauthorized purposes, and you must not infringe upon any laws in your jurisdiction, including but not limited to copyright laws.
You are strictly prohibited from transmitting any worms, viruses, or any malicious code.
A breach or violation of any of these Terms will lead to an immediate termination of your Services.
4. GENERAL CONDITIONS
We retain the prerogative to refuse service to any individual for any reason and at any time.
You acknowledge that your content (excluding credit card information) may be transferred without encryption and may undergo (a) transmission across diverse networks, and (b) adjustments to conform and adapt to the technical requisites of connecting networks or devices. Credit card information is invariably encrypted during transmission across networks.
You agree not to replicate, duplicate, copy, sell, resell, or exploit any segment of the Service, the usage of the Service, or access to the Service, or any contact on the website that dispenses the service, without our express written permission.
The headings employed in this agreement are included for convenience exclusively and will not curtail or otherwise affect these Terms.
5. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We disclaim responsibility for any inaccuracies, incompleteness, or untimeliness of information presented on this site. The material on this site is furnished for general informational purposes and should not be relied upon or used as the sole basis for decision-making without referring to primary, more precise, more comprehensive, or more up-to-date sources of information. Relying on the material on this site is at your own risk.
This site may contain historical information, which is, by necessity, not current and is provided solely for reference. We maintain the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You concur that it is your responsibility to track any changes to our site.
6. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to alteration without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any alterations, price changes, suspensions, or discontinuations of the Service.
7. PRODUCTS OR SERVICES
Cerano functions as a reseller of virtual goods. Goods bought from or sold through Cerano are subject to the constraints imposed by the Steam platform, and all users must adhere to the terms and conditions set forth by the Steam platform. Cerano holds no liability for losses of funds or goods resulting from decisions made by third parties that provide services crucial to Cerano’s operation. All virtual goods obtainable through Cerano are exclusively designed for use on the Steam platform.
Certain products or services may exclusively be accessible online through our website. These products or services may come with limited availability and are subject to return or exchange solely in compliance with our Return Policy.
We have taken every effort to portray the colors and images of our products as accurately as possible on our store. However, we cannot ensure that your computer monitor will precisely depict the colors.
We reserve the discretion to limit the sales of our products or services to particular individuals, geographic regions, or jurisdictions. This limitation may be exercised on a case-by-case basis. We also possess the right to restrict quantities for any product or service. The descriptions of products and their pricing are subject to change at any time without notice, at our sole discretion. We preserve the right to discontinue any product at any time. Any offers for products or services made on this site are void where prohibited.
We do not warrant the quality of any products, services, information, or any other materials you acquire will meet your expectations or that any errors in the Service will be corrected.
8. KYC DATA
Should you wish to engage in specific transactions on the Website or Application, you may be required to undergo the Know-Your-Client (KYC) procedure, administered by a third-party identification service provider. This process will involve the collection of the following information and documents:
- First and last name
- Date of birth
- Gender
- ID document (e.g., passport) number
- Copy of your ID document
- Picture of you holding the ID document
- Address
- Utility bill
- Citizenship
- Mobile phone number
9. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We uphold the right to refuse any order placed with us. We may, at our sole discretion, restrict or annul quantities purchased per person, household, or order. These limitations may extend to orders placed using the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we decide to make changes or cancel an order, we may endeavor to notify you via the email address or billing address/phone number you provided at the time of the order. We hold the right to limit or restrict orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You undertake to provide current, complete, and accurate purchase and account information for all purchases made at our store. The billing descriptor on your card statement will display as “SKNMD.” You are responsible for promptly updating your account and other information, including your email address and credit card details, to facilitate the completion of your transactions and enable us to contact you as required.
For further details, please review the “7. PRODUCTS OR SERVICES” section, our Refund Policy, and Cancellation Policy.
10. AGE
Individuals with full legal capacity who are at least 18 years old may register as members. Registering a user account for third parties without their consent, as well as the multiple use of different member accounts by a single user, is expressly prohibited. The Provider reserves the right to make admission contingent upon the submission of suitable proof (identity card, commercial register excerpt, trade license, official permits, or approvals) or to request such proof during the use of the Provider’s services.
11. OPTIONAL TOOLS
We may grant you access to third-party tools over which we have no monitoring, control, or input.
You understand and acknowledge that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability whatsoever arising from or related to your use of optional third-party tools.
In the future, we may offer new services and features through the website, including new tools and resources, all of which will be subject to these Terms and Conditions.
12. THIRD-PARTIES
Certain content, products, and services available through our Service may contain materials from third-party sources.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content’s accuracy and do not warrant or assume any liability or responsibility for any third-party materials or websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the policies and practices of third-party websites before engaging in any transactions. Any concerns or queries regarding third-party products should be directed to the third party.
13. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send specific submissions (e.g., contest entries) or, without our solicitation, send creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, by postal mail, or by any other means, you agree that we may, at any time and without restrictions, edit, copy, publish, distribute, translate, or otherwise use in any medium any comments that you forward to us. We are not obligated to (1) keep any comments in confidence; (2) compensate for any comments; or (3) respond to any comments.
We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms and Conditions.
You agree that your comments will not infringe upon any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or any computer virus or other malware that could affect the Service’s functionality or operation or any related website. You may not use a false email address, impersonate someone other than yourself, or mislead us or third parties regarding the origin of any comments. You bear full responsibility for any comments you make and their accuracy. We disclaim any responsibility and assume no liability for any comments posted by you or any third party.
14. PERSONAL INFORMATION
The submission of personal information through our store is governed by our Privacy Policy. To view our Privacy Policy, please visit [Link to Privacy Policy].
15. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We maintain the right to correct any errors, inaccuracies, or omissions and change or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate at any time without prior notice, including after the submission of your order.
We have no obligation to update, revise, or clarify information in the Service or on any related website, including pricing information, unless required by law. No particular update or refresh date in the Service or on any related website should be construed as indicating that all information in the Service or on any related website has been altered or updated.
16. PROHIBITED USES
In addition to other prohibitions outlined in the Terms and Conditions, you are prohibited from using the site or its content for:
- Any unlawful purpose
- Soliciting others to engage in unlawful acts
- Violating international, federal, provincial, or state regulations, rules, laws, or local ordinances
- Infringing upon or violating our intellectual property rights or the intellectual property rights of others
- Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- Submitting false or misleading information
- Uploading or transmitting viruses or any other type of malicious code that could affect the functionality or operation of the Service or any related website, other websites, or the Internet
- Collecting or tracking the personal information of others
- Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping
- Using the site for any obscene or immoral purpose
- Interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet
We retain the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
17. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time, we may remove the Service for indefinite periods or cancel the Service at any time, without prior notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Cerano, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
18. INDEMNIFICATION
You agree to indemnify, defend, and hold Cerano and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
19. SEVERABILITY
If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.
20. TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions remain effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If, in our sole judgment, you fail to comply with any term or provision of these Terms and Conditions or if we suspect that you have failed to do so, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof) accordingly.
21. ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any previous versions of the Terms and Conditions. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
22. GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Estonia.
23. CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time on this page.
We retain the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
24. AVERAGE FULFILLMENT TIMEFRAME
