Frequently asked Questions

General

You can purchase stuff from our well curated selection of digital goods from video games at cerano.io. Right now, we provide CS 2 skins for sale.

Credits are used to display all prices.
You use credits to make purchases from our store. You buy credits from us, then use those credits to make purchases at the store.

One credit is 0.001 euro.

You must first purchase diamonds from us. After that, you can use those credits to buy something in the store. The corresponding credit amount will be automatically taken from your account once you make a purchase of an item or items.

On our website, credits can be purchased. Please up for a free Cerano account. The credits will be applied to your account automatically following successful payment.

Up to 8 days may pass. This is a result of the Trade Restrictions that Valve imposed in 2016. Trading and Market Restrictions has further information on it.

Yes. Skins for CS 2 are kept on Steam accounts. You must have a Steam account that is allowed to trade in order for us to provide the skin(s) you ordered.

You can make a request by emailing [email protected]. Please read our Refund Policy before filing a refund request.

Yes. Cerano.io is a reliable online resource. Cerano OÜ, an Estonian corporation with a registered office there, manages and runs cerano.io (organization number: 16727170). You may learn more about Cerano by clicking here.

Account

By sending an email to [email protected], you can ask to see your personal data. Your data will be provided to you in a.zip file that may be downloaded. Please note that by requesting information about your stored personal data, the data is not deleted from Cerano’s servers. Please further note that your data file might not contain the changes made to your data between the request and the archive creation.

If you would like to request a full deletion of your personal data from the Cerano servers, please send us an email to [email protected]. The deletion of your personal data will be processed as per GDPR Article 17.

© cerano.io – CS2 skins that you want to have

Cerano OÜ 
Company Registration Number: 16727170

address:
Harju maakond, Tallinn,
Nõmme linnaosa, Rännaku pst 12, 10917

contact info: 
[email protected]

Twitter Gamepad

The copyright holder of the inventory objects is Valve Corporation. All included here mentioned brand names are registered and property of the respective companies. The right to participate in a promotional event for the drawing of a unique digital product, presented in the form of a limited personal non-transferable revocable exclusive license, without the right to sublicense, for the use of digital objects, is guaranteed to every user who has purchased goods in the amount of EUR 1 or more.

Cerano OÜ is not affiliated with Valve Corp in any way. All trademarks are property of their respective owners. Our billing descriptor is CERANO (MCC 5818)